Associated Factors Inpatient Satisfaction With Hospital Health Care Education: A Cross-Sectional Study

Abstract

Background: Healthcare education plays an important role in helping individuals and communities improve their health through disease prevention, monitoring, treatment, and prevention of complications.

Objectives: The study explored several associated factors on inpatient satisfaction with hospital healthcare education.

Methods: A cross-sectional descriptive study design on 210 inpatients was conducted. The Patient Education Satisfaction Scale (PESS) was applied to assess the satisfaction with healthcare education of inpatients.

Results: The percent of satisfaction with health education activities of inpatients was 82.2%, with a total average score of 123.3 ± 23.21. The education level, the occupation and number of hospitalizations of patients, health care educator, the implementation of health education and subjects implementing health care education were found associated with inpatient satisfaction with health care education activities of medical staff.

Conclusion: There were several factors associated to inpatient satisfaction with health education activities. Therefore, therapists and caregivers need to pay attention to this issue to have effective intervention strategies to further improve patient satisfaction in the future.