The Influence of Individual Characteristics and Workload on Productivity Through Burnout in Aviation Security at Sultan Babullah Airport, Ternate, in 2024

Abstract

This study aims to analyze the influence of Individual Characteristics (Age, Gender, Education, Marital Status) and Workload on Productivity through Burnout among Aviation Security personnel at Sultan Babullah Airport, Ternate.
The research employs a descriptive analytical method with a cross-sectional design. The study was conducted at Sultan Babullah Airport, North Maluku Province, in August 2024. Sampling was performed on the entire population, consisting of 72 Aviation Security personnel. Data collection was carried out using research instruments in the form of pre-prepared questionnaires. Data analysis was conducted using IBM SPSS version 27 and IBM AMOS version 23.
The results showed a significant and positive direct effect (positive correlation) between age and productivity through burnout among Aviation Security personnel at Sultan Babullah Airport, Ternate, in 2024, with a path coefficient of 0.073 (positive) and a p-value of 0.035. A significant but negative direct effect (inverse correlation) was found between marital status and productivity through burnout, with a path coefficient of -0.057 (negative) and a p-value of 0.039. A significant but negative direct effect (inverse correlation) was also observed between workload and productivity through burnout, with a path coefficient of -0.076 and a p-value of 0.041, which is less than the predetermined significance level of α = 0.05. No significant direct effect and inverse correlation were found between gender and productivity through burnout, with a path coefficient of -0.016 (negative) and a p-value of 0.204. Similarly, no significant direct effect and inverse correlation were found between education and productivity through burnout, with a path coefficient of -0.021 and a p-value of 0.210, which is greater than the predetermined significance level of α = 0.05.