Implementing Direct Community Outreach Innovation in Local Government: A Case Study of Jeneponto Regency, Indonesia

Abstract

This study examines the implementation of a direct community outreach innovation program in the Department of Population and Civil Registration of Jeneponto Regency, Indonesia. Utilizing a framework of multiple forms of innovation implementation, the research explores the interplay of various factors in the program's execution. The findings reveal that the program's success is influenced by employees' performance goal orientation, the flexibility of the innovation, a strong implementation climate, and a learning goal orientation that facilitates mutual adaptation. The study highlights the importance of targeted training, addressing implementation challenges, fostering a supportive organizational culture, strengthening coordination and communication, and continuous monitoring and evaluation for enhancing the program's effectiveness and sustainability. By leveraging these factors, the Department can optimize the implementation of the innovation program, leading to improved public service delivery and expanded access to vital population administration services for the community. The study contributes to the understanding of innovation implementation dynamics in the context of local government in Indonesia and offers valuable insights for policymakers and practitioners seeking to enhance public service innovation in similar settings.