Job Satisfaction Mediates Competence and Placement on the Performance of Civil Servants in North Konawe Regency

Abstract

This study aims to evaluate the factors that affect the performance of Civil Servants (PNS) in North Konawe Regency, with a focus on competence, job satisfaction, and job placement. The method used was quantitative research with an explanatory research approach, which involved 189 civil servants as respondents. The data was obtained through a Likert weighted questionnaire, and the analysis was carried out using covariance-based structural equation modeling (CB-SEM) with the help of IBM SPSS AMOS 21 software. The results of the study show that competence has a positive and significant effect on the performance of civil servants, with a path coefficient of 0.619. In addition, work placement also had a significant effect on performance with a path coefficient of 0.413. Job satisfaction was found to have a positive effect on performance, with a track coefficient of 0.370. However, competence did not show a significant influence on job satisfaction (0.045), and performance did not affect job satisfaction (0.285). Job placement plays an important role in improving job satisfaction and performance, where job satisfaction mediates the relationship between job placement and performance. The results of this study indicate that increasing competencies and job placement in accordance with employees' skills can improve their performance. In addition, creating a supportive work environment is also an important factor in increasing employee satisfaction and performance. These findings provide important insights for human resource management in government agencies to formulate more effective policies in improving the performance of civil servants in North Konawe Regency.