The Effect of Human Resource Information Systems in South African Public Healthcare Practice

Abstract

The quest for improved healthcare practice has directed several establishments to consider various processes, such as the initiation of human resource information systems (HRIS). Ideally, to realise the sustainable development goal (SDG #3) would warrant studies on the effect of HRIS on growth and development in economies such as South Africa. The research aims to identify the effect of HRIS application in South African public healthcare. A qualitative research method was employed through interviews in the public healthcare system. Research approvals were granted by the South African Health Department and the affiliated university. The inductive approach and interpretive paradigm were initiated in the research. Tests were carried out on the data instrument to determine its reliability. The individuals who participated were purposively selected from the public healthcare sectors that participated. The research found flaws in HRIS on productivity discrepancy in public healthcare practices due to lack of motivation, cooperation, privacy, support structures, approaches, access, inspection and government commitment. These rationales negatively affect public healthcare practice, depriving sustainability in the health sector of the economy. The research contends effective HRIS in public healthcare practice. A further highlight is a deficiency in HRIS inspection which has a negative effect on public healthcare practice. The recommendations include the government initiating support structures for HRIS technology to achieve sustainable healthcare practice. A guideline is gestured for future.