Quality Leadership and Patient Care Quality Among Health Care Professional in Omani Government Hospitals: The Moderating-Mediating Role of Ethical Climate

Abstract

In the healthcare industry, the relationship between quality leadership and ethical climate has garnered increasing attention due to the growing demand for quality healthcare. Therefore it is very imperative to study the ethical climate as a moderating-mediating factor within the articulated research model. This study engaged 402 healthcare workers within the Omani government hospital sectors and employed self-administered questionnaires. Utilizing the statistical technique of Partial LeastSquare—Structural Equation Modeling with the SmartPLS 4.0 program as an analysis tool, the collected data underwent comprehensive analysis. The outcomes reveal that ethical climate has a partial mediating effect on the relationship between quality leadership and patient care quality. Conversely, there were no moderating effects of ethical climate on the relationship between quality leadership and patient care quality. These findings underscore the significance of quality leadership in fostering patient care quality via a positive ethical climate among employees within the Omani government hospital sectors. The study suggests that Omani government hospitals need to prioritize quality leadership to stimulate an ethical climate which subsequently improves patient care quality.