The Cultural Receptivity of Cambodians to Humanoid Robots in the Workplace and at Home: An Empirical Examination

Abstract

This study is a pioneering effort that attempted to assess the cultural receptivity of Cambodians to humanoid robots (i.e., potential acceptance in the workplace and in the home). It also attempted to assess the degree of fear of job displacement due to the future introduction of humanoid robots in the workplace. Design/Methodology: The undergraduate population of an institution of higher education in Phnom Penh was examined utilizing an anonymous, self-administered questionnaire (Likert scale questions) that tested four demographic, independent variables (gender, year of study, where the respondent grew up - Phnom Penh v. the provinces, and work experience. The questionnaire also contained twenty-eight attitudinal questions and allowed respondents to rate specific occupations as to their potential for job displacement by humanoid robots. The data obtained was subjected to statistical analysis. Findings: The study found significant differences for all the hypotheses, with the variable of gender demonstrating the greatest differential. Statistically significant differences were found, to lesser degrees, regarding the independent variables of year of study, location where the respondent grew up, and work experience. Finally, there were statistically significant differences in the ratings of how well humanoid robots would perform and replace humans in various occupations. Originality/Value: This is the first empirical study conducted in Cambodia regarding the receptivity of humanoid robots. Assessing the cultural receptivity of the emerging technology of humanoid robots, with all the preferences, attitudes, and expectations involved, is crucial in aiding Cambodia and other nations toward effectively integrating humanoid robots into their societies.