Enhancing Patient-Centered Care with Pharmacist-Driven Communication

Abstract

Background: This concept paper examines the transition in modern medicine from a biological paradigm to a biopsychosocial perspective, particularly in pharmacy settings, in order to promote patient-centered care.
Objective: To investigate the use of a biopsychosocial paradigm in pharmacy practice and how it affects patient outcomes and healthcare expenditures.
Methods: The study evaluates the research on chronic illness management and patient-centered care, focusing on the communication tactics used by pharmacists.
Results: Key findings show that patient-centered care improves health outcomes and lowers costs through active patient engagement. Pharmacists may improve communication by displaying empathy, establishing trust, and maintaining cultural competency.
Challenges: Operational constraints, such as privacy concerns and the pharmacy setting, might inhibit successful patient-centered communication.
Conclusions: The systematic use of patient-centered communication in pharmacy practice is critical for treating chronic diseases, saving medical costs, and improving overall quality of life. The use of these principles integrates patient care with wider healthcare goals, promoting effective and compassionate care.