Relationship Between Organisational Involvement And Service Climate In Sipcot Industries At Tamilnadu

Abstract

The study investigates the relationship between organizational involvement, service climate, and organizational outcomes in SIPCOT industries, Tamil Nadu. Organizational involvement, through HR practices such as staffing, training, compensation, performance appraisal, and rewards, plays a crucial role in influencing employee perceptions. Similarly, a supportive service climate, characterized by service strategy, service support, and employee service orientation, enhances performance outcomes like employee satisfaction, safety motivation, and reduced turnover intention. Using a quantitative, descriptive-causal design, data were collected from 440 employees across SIPCOT regions Cuddalore, Perundurai, and Hosur—via a structured questionnaire. Pearson correlation were employed to examine the interrelationships among study variables. Results indicate that HR practices and service climate dimensions are significantly interrelated and have a positive influence on organizational outcomes. The findings emphasize the need for integrated HR strategies and service-oriented policies to improve employee engagement, safety, and retention.